Purchase Conditions

1. General

1.1. Unless specifically stipulated in writing, making a purchase from Vascular Barcelona Devices S.L. (hereinafter VB Devices) implies acceptance by the customer of these legal conditions. No additional stipulation made by the customer may differ from those of VB Devices if it has not been expressly accepted in advance and in writing.

1.2. A purchase is not final until it is accepted by VB Devices.

1.3. The products sold on www.varixio.com must be used only by doctors and nurses experienced in sclerotherapy protocols for the treatment of varicose veins. The procedure must be undertaken following general principles of asepsis and handling common in sclerotherapy, as well as following the instructions for use of VARIXIO and the used sclerosant agent.

1.4. It is not allowed to distribute, resell, or rent the products that were purchased on this website.

2. Prices

2.1. The prices published by VB Devices are exclusive for online purchase through the portal. Any other type of purchase may not apply the prices shown. The published prices do not include taxes, administrative costs, shipping, or installation costs, and are valid except for typographical errors. The published discounts will remain valid until they are changed or deleted.

3. Payment terms

3.1. Products and services will be paid in advance using the payment methods presented during check-out.

VB Devices proposes various means of payment so that the customer can choose the one that suits him best or the one that best suits his needs:

  • Payment by Credit / Debit Card
  • Payment by Bank Transfer using the payment method SOFORT, Giropay or similar (availability depends on the country)
  • Payment through PayPal

We remind you that VB Devices will not ship the purchased product until it receives payment for the amounts described during the purchase process. The period indicated for delivery will begin to count from the moment the payment is received.

If no payment method is convenient for you or if you have any questions, please contact our Sales Department at email: sales@varixio.com.

4. Shipping

4.1. VB Devices will not ship any product until the Accounting Department has verified that the payment has been irrevocably made.

4.2. The approximate delivery times for those items IN STOCK, on ​​working days are the following:

  • Spain (Peninsula): 2-14 days
  • Europe: 2-14 days

4.3. The delivery will be considered made at the time the carrier has made the products available to the customer and the customer has signed the delivery receipt document. It is the customer’s responsibility to verify the products upon receipt and expose all exceptions and claims that may be justified in the delivery receipt document.

4.4. VB Devices states that the indicated delivery times are indicative and focuses its efforts on respecting them. A delay will not imply the cancellation of the purchase or any compensation. Any penalty clause for delay incorporated by the customer in his purchase is rendered ineffective by the application of point 1.1 of these legal conditions.

4.5. VB Devices will send the products by the means indicated when placing the order.

4.6. Possible corresponding charges for customs duties and / or local taxes must be paid by the customer at the time of dispatch or receipt of the shipment.

4.7. VB Devices reserves the right to make partial shipments on account, of one or more products, without entailing any extra cost for the customer.

5. Returns

5.1. VB Devices will accept the return of the products delivered to the customer within a period of 14 calendar days after the date of delivery to the customer’s address.

5.2. VB Devices will not accept returns if the products are not in perfect condition and in their original packaging. The original packages must be repackaged so that they are received in perfect condition, the use of seals and adhesive tapes on them is prohibited.

5.3. To execute the right of return, the customer must first contact VB Devices by email: support@varixio.com.

5.4. The customer must return the products to the address specified by VB Devices. The return transport costs will be borne by the customer.

5.5. Once the correct condition of the products has been verified, VB Devices will proceed to issue a credit and refund the amount to the customer by the same means in which the customer has made the payment. The amount to be returned will be the amount that the customer paid for the returned products, excluding shipping costs and taxes corresponding to said expenses.

6. Warranty

6.1. All non-disposable products manufactured and marketed by VB Devices are guaranteed, under the legally established terms, for a period of one year from the date of purchase. The accessories supplied with the equipment such as cables, adapters and protective cover are expressly excluded from the guarantee. After 15 days from the date of purchase, any claim on the accessories may not be considered as warranty. For disposable products there is no warranty, but VB Devices gives a replacement period for defective products of 30 days.

6.2. The warranty of the products will be invalidated by any of the following circumstances:

6.2.1 Blows and / or improper transport.

6.2.2 Not respecting the instructions for use.

6.2.3 Defective installations and / or installation errors.

6.2.4 Installation and / or connection of non-compatible peripheral elements.

6.2.5 Incorrect supply voltage.

6.2.6 Manipulation or attempted repair by personnel other than VB Devices.

6.2.7 Handling of any identification / control seal or label.

6.2.8 Damage due to natural phenomena or catastrophes, whether or not they affect the electricity supply.

6.3. The guarantee does not cover in any case incidents due to problems with software or computer viruses.

6.4. To carry out the correction of those deficiencies that justify the use of the guarantee of the products marketed by VB Devices, you can choose to repair, replace, discount, or return the products, according to the legally established terms.

6.5. Once the first six months have elapsed from the delivery of the product to the customer by VB Devices, the classification of the fault and whether or not it is covered by the warranty, will correspond to VB Devices.

6.6. To make use of the warranty right, the customer must contact our After-Sales Department at email: support@varixio.com.

7. Limitation of liability

7.1. The information provided on this website is always for informational purposes without responsibility on the part of VB Devices for the content.

7.2. Except in cases where expressly stated, VB Devices nor any of its directors, employees or representatives will be liable for possible damages arising from the use of this site. Specifically, they will not be responsible for possible damage caused to people and / or things, nor for the total or partial loss of data and information, nor for the expenses and / or loss of profits that may occur due to the use of the products that they commercialise.

7.3. VB Devices is not responsible for the contents of other web pages linked to this site. The risks derived from the consultation of such pages correspond exclusively to the client who must abide by the terms and conditions of use of the same.

7.4. The prices, characteristics and availability of the products marketed by VB Devices may vary without prior notice.

8. Causes of force majeure

8.1. The parties will not incur liability for any fault due to a major cause. Compliance with the obligation will be delayed until the cessation of force majeure.

9. Submission

9.1. VB Devices always looks forward to resolving disagreements that may arise amicably. When this is not possible, the client expressly submits to the jurisdiction of the Barcelona courts for resolution.

10. Update

10.1. This document was last updated in February 2021.